SUPPORT
CREATION OF AN ASSISTANCE REQUEST
Click on the following link: https://itsm.hubtotal.net/sp?id=index
Click on Request and Choose the type of ticket you want to create.
The “Requests” button is located at the top left of the screen
Several choices of requests are at your disposal
Complete all the form fields.
A new screen will appear with the ticket number you just created, which begins with “CHG”.
LIFECYCLE OF AN ASSISTANCE REQUEST
